T&C 

Terms and Conditions for Booking Treatments and Sessions

At Sonic Sound Bath, we want to ensure that our clients are aware of our policies and procedures. Please take a moment to review our Terms and Conditions below:

Gift Vouchers

- Gift vouchers purchased via our iZettle app are non-exchangeable and non-refundable.

Cancellations and Changes

- If you cancel or change your session within 48 hours of the scheduled time, you will still be charged for the session.
- Sessions cannot be changed or rescheduled within 48 hours of the scheduled time, as this time could have been allocated to other clients.
- Sonic Blueprint Sessions: Once a Sonic Blueprint Session has been booked, it is non-refundable. Due to the bespoke nature of these sessions, we require a month's notice to prepare, and no changes or refunds can be made once the session has been booked.

Payment and Booking Confirmation

- Bookings should be paid in advance, unless otherwise agreed upon.
- If payment is not received within 24 hours of booking, the booking will be automatically cancelled, as we cannot hold spaces without confirmation.

Contraindications and Health Forms

- Sessions are subject to contraindications outlined by the Therapeutic Sound Association (TSA) guidelines.
- You must complete and sign a contraindication form prior to your session. Failure to do so may result in the session being cancelled, and you will still be charged for the hour.
- Please answer our booking form questions openly and honestly to ensure your safety and well-being during the session.

Punctuality and Session Start Times

- Sessions start on time. We kindly request that you arrive 10-15 minutes before your scheduled session time.
- For group sessions, we will start at the scheduled time. If you arrive late, you may not be able to join the session, as this could disrupt the experience for other participants.

Availability of Terms and Conditions

These Terms and Conditions can be found on our website at www.sonicsoundbath.com and on our Facebook page.

By booking a session with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please don't hesitate to reach out to us.

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External CCTV & AUDIO RECORDING POLICY

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For The Briary, Main Road, Osmington — Domestic & Small Business Use under Sonic Sound Bath.

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1. Introduction

This policy explains how CCTV and audio recording is used at The Briary, Main Road, Osmington DT3 6EH..

The system is operated for both domestic household purposes and small business security purposes.

This policy is publicly available to ensure transparency and compliance with UK data protection law.

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2. Purpose of the CCTV & Audio System

The CCTV and audio recording system is installed for the following purposes:

Domestic Purposes

• Protecting the property, vehicles, and residents

• Monitoring the parking area belonging to the property

• Deterring crime, vandalism, and antisocial behaviour

Small Business Purposes

• Protecting business assets, equipment, and stock

• Ensuring the safety of staff, customers, and visitors

• Monitoring access to business‑related areas of the premises

Justification for Audio Recording

Audio recording is enabled only for security purposes, including:

• Capturing verbal threats or abusive behaviour

• Recording incidents involving aggression or criminal activity

• Providing evidence to law enforcement or insurers

Audio is not used for general conversation monitoring or employee surveillance.

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3. System Description

• Cameras are positioned at the roadside and on the property, angled towards the parking area and land belonging to The Briary.

• Cameras are configured to minimise capture of public areas and avoid neighbouring private property.

• The system records video and audio continuously.

• Audio is captured only within the natural range of the cameras’ microphones.

• No facial recognition or automated decision‑making is used.

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4. Legal Basis for Processing

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Because the system is used for both domestic and business purposes, it must comply with:

• UK GDPR

• Data Protection Act 2018

• ICO CCTV & Audio Recording Guidance

The lawful basis for processing is legitimate interests — specifically, the protection of people, property, and business assets.

A Legitimate Interests Assessment (LIA) has been considered to ensure proportionality.

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5. Signage & Transparency

Clear signs are displayed at all entrances to the monitored area stating:

• CCTV and audio recording are in operation

• The purpose is security and crime prevention

• The operator is The Briary (domestic & small business)

• Contact details for enquiries

• A QR code linking to this full policy

This ensures all individuals entering the area are informed before being recorded.

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6. Data Storage, Security & Retention

• Footage (video and audio) is stored securely using encrypted or password‑protected systems.

• Access is restricted to the property owner or authorised business personnel.

• Footage is retained for no longer than 30 days, unless required for:

  • a police investigation

  • an insurance claim

  • a legal dispute

• After the retention period, footage is automatically overwritten or securely deleted.

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7. Sharing of Footage

Footage may be shared only when necessary and lawful:

• With law enforcement for crime investigation

• With insurers for legitimate claims

• With individuals who appear in the footage (subject to exemptions)

Footage will not be shared with third parties for marketing, profiling, or non‑security purposes.

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8. Data Subject Rights

Individuals captured by the system have the right to:

• Request access to footage of themselves

• Request correction of inaccurate data

• Request deletion of footage (where appropriate)

• Object to processing (where applicable)

Requests will be handled in accordance with UK GDPR. A response will be provided within one month unless an extension is legally permitted.

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9. System Maintenance & Review

• Cameras and audio functions are checked regularly for correct operation.

• Camera angles and microphone sensitivity are reviewed to ensure they remain proportionate and non‑intrusive.

• This policy is reviewed annually or after any significant change to the system.

10. Contact Details

CCTV & Audio System Operator: The Briary, Main Road, Osmington 07716025098